Submit a Complaint

Because your satisfaction is of utmost importance to us, we always strive to provide top-quality perfumes at affordable prices.

This month, we have experienced technical difficulties in shipping your favorite perfumes.

In case your perfume arrived in a damaged bottle, we would like to apologize and offer you a discount code for your next order.

To obtain the code, use the form below to submit your claim. Please include a description of the damaged bottle and attach a photo. After submitting the form, you will receive a code that you can redeem on your next purchase.